IKEA
What is measured
Salience
78.7Based on 4 of 4 measures
People don't search for furniture and land on IKEA; they search for IKEA. Branded Search Demand and Traffic / Demand Follow-Through both sit at the ceiling of the Index, which is the rare pairing where the name itself is the query and the query converts into a visit - Relative Search Salience at 66.9 puts it above the middle of the five brands it's compared against, but the branded number is the one doing the work. Search Momentum at 51.5 is middling: this is demand already banked, not demand still building.
Trust
68.7Based on 4 of 4 measures
IKEA is rated well and written about coolly. Average Rating sits at 82.4, above the middle of the Index, while Review Sentiment reads 55.4, below it - the scores go up and the language stays flat, which is approval, not affection. Inverted Complaint Intensity at 74.2 puts it in the top third, so nothing is boiling over; with Review Volume Confidence at 64.7 in the bottom third, the trust behind the 68.7 is real and resting on a thinner base than the rating makes it look.
Meaning
35.2Based on 4 of 4 measures
IKEA is liked and unexplained. Affinity sits at 76.8, a level nearly every brand on the Index shares, while Association Clarity sits at 16.4 in the bottom third of the range and Differentiation Language at 5 sits near the bottom of it - customers are fond of the brand and reach for almost no words for what it means or what sets it apart, and an Category Audience Fit of 40.3 puts its crowd squarely in the middle of the pack. Meaning lands at 35.2: affection that never became a sentence anyone can repeat back.
Advocacy
15.5Based on 2 of 4 measures · missing: Conversation Volume, Earned Mention Velocity
People talk about IKEA constantly and recommend it almost never. Advocacy sits at 15.5, with positive word of mouth at 19.2 and recommendation language at 11 - the gap between those two says the talk is anecdote, not endorsement: the maze, the meatballs, the argument over the allen key, none of it ending in "you should buy this." That's conversation without conversion, and it means every new customer still has to be paid for.
Emotional Connection
12.5Based on 3 of 4 measures · missing: Community Engagement
Everyone has an IKEA story and almost nobody has an IKEA attachment. Emotional Connection lands at 12.5, with identity and belonging language at 9 and attachment language at 9 - customers talk fluently about the trip, the flat-pack, the aisle, and barely at all about the brand itself. Emotional sentiment at 17.8 confirms it: the warmth belongs to the errand, not the company, which means the repeat visit has been bought with price and convenience, not earned.
Not yet scored
A retailer's price is a basket of many products rather than one, and how that basket should be defined has not been settled - so no price comparison is published for this category yet.
The full Devotion Score needs all six factors. A factor is scored once at least half of its measures have data behind them. The rest appear as their sources connect.
5 of 6 factors measured so far, from customer reviews, search interest and audience research. Each factor on this page shows the measures behind it and any that are missing.
Category
Compared with the other brands here that are measured the same way. See the rankings for where this brand sits.
Measured from customer reviews of its locations. Brands measured in different places are not compared with each other.
This brand was measured in Canada. Brands are compared only with others measured in the same market.
Six Factor Scores
A dashed spoke is a factor not yet measured - it is left off the shape rather than drawn as a low score.